Security & Privacy

Your data stays yours.

PatentSignal is built on public patent data. Your searches, analyses, and activity are private and are never used to train our models or shared with third parties.

Last updated April 2026
Privacy

Your searches are private

We do not share, sell, or expose your search activity, patent analyses, or usage patterns to any third party for any purpose.

When you use PatentSignal, you may be researching competitive threats, evaluating potential infringers, or working on client matters. That context is sensitive. We take it seriously.

Your analyses are only accessible to your account. If you are on a team plan, your workspace is isolated from other organizations. We do not aggregate user behavior to create profiles or scoring systems that are shared externally.

  • We do not track your specific patent interests for advertising purposes.
  • We do not sell data to patent brokers, analytics firms, or data aggregators.
  • We do not share your activity with USPTO, patent offices, or law firms.
  • Your analyses are not indexed or discoverable by other users.

AI Models

We do not train on your data

Your queries, analyses, and uploaded documents are never used to train or fine-tune our AI models. Period.

PatentSignal's intelligence layer runs on models trained exclusively on publicly available patent records, including USPTO published applications, granted patents, office actions, and prosecution history. All of this data is already public.

Your specific searches, questions to the patent chat, and analysis results are ephemeral inputs used to generate your response. They are not retained for model improvement, used in training pipelines, or shared with our AI infrastructure providers for training purposes.

Our AI provider agreements include data processing protections that prohibit use of customer inputs for training.


Infrastructure

How we store and protect your data

PatentSignal runs on enterprise-grade cloud infrastructure hosted in the United States, with SOC 2 and ISO 27001 certified providers.

Encryption in transit
All data between your browser and our servers uses HTTPS/TLS. We do not support unencrypted connections.
Encryption at rest
Database contents and stored files are encrypted at rest using AES-256. Encryption is managed at the infrastructure level.
Authentication
We support email/password and Google OAuth login. Passwords are never stored in plain text. Authentication is handled by a dedicated, enterprise-grade identity provider.
Access controls
User data is isolated by account ID at the database level. Our team accesses production data only for support purposes, on an audited basis.

Your Rights

What you can request

You have rights over your data under GDPR, CCPA, and other applicable privacy laws. We honor these regardless of where you are located.

  • Access. Request a copy of the personal data we hold about you.
  • Correction. Update or correct your account information at any time from account settings.
  • Deletion. Request full deletion of your account and associated data. We will process within 30 days.
  • Portability. Export your analysis history in a machine-readable format.
  • Opt-out. Unsubscribe from product and marketing emails at any time. You will still receive transactional emails related to your account.

To exercise any of these rights, email us at team@patentsignal.com with the subject line "Privacy Rights Request."


Third Parties

Services we use

We use a small number of trusted third-party services to operate PatentSignal. Each provider is subject to a data processing agreement (DPA) and holds relevant security certifications (SOC 2, ISO 27001, or equivalent).

  • Payment processing. We do not store credit card numbers. Payments are handled by a PCI-DSS Level 1 certified processor.
  • AI inference. Your inputs are processed under agreements that explicitly prohibit use of customer data for model training.
  • Analytics. We collect aggregate, anonymized usage data only. We do not use advertising networks, third-party tracking pixels, or tools that build cross-site behavioral profiles.

A detailed vendor list is available upon request for enterprise security reviews. Contact us at team@patentsignal.com.


Contact

Security questions or concerns

If you have questions about security or privacy, or want to report a potential vulnerability, please contact us directly.

team@patentsignal.com

You can also use our contact form if you prefer.

PatentSignal is a patent intelligence platform operated by Lobos Innovation LLC. We are not a law firm and do not provide legal advice.